Privacy Policy

PRIVACY POLICY AND COOKIE POLICY

Choosing to shop with Emevic means you've placed a great deal of trust in us. In sharing your personal information, we hope you in return benefit from a tailored and convenient shopping experience. With trust comes responsibility and we take this responsibility very seriously.

This Privacy and Cookie Policy applies to information collected and processed via the Emevic website. We take your privacy very seriously and therefore want you to know how your data is collected, used, shared and stored. The Website is owned and operated by Emevic. Emevic is a limited liability company incorporated under the laws of the United Arab Emirates, with commercial license number 934751 and its registered office at PO Box 214749. 

We change the terms of this Privacy Notice from time to time and you should check it regularly. 

Types of Information Collected and Uses of Collected Information

We collect information supplied by you via the Website, or on the phone, via email. We and such service providers also collect information when you visit our Website. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an Order. This information may include:

• • Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, nationality and Personal Shopping preferences
• • Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on
• • Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
• • A record of your Emevic LLC orders, purchase history, and shopping behavior and preferences
• • Information from third parties such as: couriers, payment providers 
• • Information you supply to us via online or offline or product registration

Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

All Personal Information we collect from you requires your consent, for example, opening an account, purchase and delivery of products, special offers, etc. We may request your consent from time to time to take part in improved product performance or for marketing purposes that we think will be useful to you. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law. By communicating with us, including by email and by completing online forms, you are giving your consent to the collection of what Personal Information you provide.

Disclosure, Storage of your Personal data

We use a variety of reasonable measures to keep your Personal Data confidential and secure. Please note, that these protections do not apply to information you choose to share in public areas such as social networks. Your Personal Data will be processed by our authorized staff, on a need-to-know basis, depending on the specific purposes for which your Personal Data have been collected.

We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorized access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your personal information. We cannot guarantee the security of the data during transmission through our Website. 

Release of Personally Identifiable Information

We will not sell, trade, rent or share your Personally Identifiable Information with other parties. except as provided below: We may share your information with Authorized Third-Party Service Providers. We provide some of our services and products through third parties. These 'Third Party Service Providers' perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to deliver packages, send email, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.
We may also disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. 

We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third-party advertising companies. This information cannot be traced to your personal details.

How long week keep it for

We keep your personal information as long as you are a customer of ours and generally for a duration afterwards to comply with legal requirements. During that time, we take steps to remove any personal data as soon as we no longer need it.

We consider you a customer

• - Beginning from the point you last made a purchase from our website, or during any time, we are managing a customer service request from you.
• -

Data Tracking
Cookies. 'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and our Website's use of cookies is similar to that of other reputable online companies. Cookies will be used to customize your experience with the Website. We use cookies to save your time while using the Website, help us identify who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you. Use of this information helps us to create a more user-friendly experience for all visitors. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly. Additionally, you may encounter 'cookies' or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use Emevic for the purpose of browsing and research rather than purchasing products. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third-party partners in a form that discloses any of your personal details in connection with them
 

 Privacy Policies of Third-Party Websites
If you use any third-party apps, websites or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookies policy, and privacy notice. For example, if you interact with us on social media, your use is subject to the terms and conditions and privacy notices of the relevant social media platform (Facebook, Twitter etc.). We may be required to share customer information relating to transactions and use of such third-party services with that third party.

 Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Miscellaneous Privacy Issues

Children. Minors under the age of 18, and any person who is not capable of entering into a binding contract, shall not use the Website. We do not collect or maintain information from anyone known to be under the age of 18, unless such information has been lawfully provided by the parents or guardians of the children and no part of the Website is designed to attract anyone under the age of 18 or and any person who is not capable of entering into a binding contract. If you are under 18, or are not capable of entering into a binding contract, and still want to buy a product or otherwise use the Website, you may use Emevic only with the involvement of a parent or guardian.

Public Areas. We may provide areas on our Website where you can publicly post information about yourself, can communicate with others, or can review products. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.

USER Generated Content

Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, posts on social media pages, etc.) becomes publicly available, and can be read, collected, and used by other members of this Site to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site. Emevic Trading LLC is not responsible for the personal information users select to disclose in these forums.

Contacting Us and Opting Out

If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any PII that we have collected about you, please e-mail your request to support@emevic.com

If you wish to cancel your Emevicare account, please send our Customer Services department an email. Your account will be cancelled and we will delete all personal details that we have stored about you within 2-3 days. However, we are not responsible for contacting and/ or deleting the personal details about you that we have shared with our trusted partners.

Agreement to our Terms and Condition and to the Privacy Policy.
By using our Site, you consent to the collection and use of information by Emevic LLC from the Site as indicated above. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.